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Frequently Asked Questions


How do I get an Unlock Code ?
Troubles unlocking the software...
Errors when trying to start the program...
Errors when clicking on a button...
Errors when installing on Windows NT/2000/XP...
More help or information


How do I get an Unlock Code ?
To get an unlock code you need to register the software. After registration you will receive the unlock code via email.
Click here to Register Now.


I have troubles unlocking my program. What can I do ?
Just send us an email ! We will verify your unlock code and send you the solution. Don't forget to enclose in your message the following information:
Your
Order Number
Your
User ID
Your
User Name
Your
Current Unlock Code
Click here to send us your email.


Errors when trying to start the program.
msvbvm50.dll - VB5 Runtime Library
If you got errors when you try to start the program it is most probable that you don't have 'VB5 Runtime Library' on your system. This is required! You can download it from the following location:
ftp://ftp.microsoft.com/Softlib/MSLFILES/msvbvm50.exe


Errors when clicking on a button.
comctl32.ocx - Error 390
If you got errors when clicking on a button (but you can start the program) it is most probable that you don't have 'comctl32.ocx' corectly installed and registered on your system. To fix this problem, you can download 'Comctl32 Installer' here.


Errors when installing on Windows NT/2000/XP.
If you are using SpeedConnect on Windows NT/2000/XP, please INSTALL and RUN SpeedConnect only as poweruser (ADMINISTRATOR).


More help or information ?
If you need more help or information please contact us. We'll be glad to assist you!



 

 

 

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